Online doctor, Dominican Republic
See an Online Doctor in the Dominican Republic By video, from your resort.
Unwell in the Dominican Republic? Most resorts will send a doctor to your room, and the private hospitals are good but expensive, so the useful question is which of those you actually need before you commit to either. Pomodoc connects you by video with an English-speaking doctor licensed to treat you in the Dominican Republic, for a fixed €40, to work that out from where you are. In an emergency call 911 in Santo Domingo; outside Santo Domingo, where FCDO says 911 does not have full coverage, call the tourist police (Politur) on +1 809 200 3500.
Most resorts can call a doctor to your room, and there are good private hospitals. Knowing which of those you actually need, before you commit to one, is the useful part.
- €40
- per consultation
- No insurance
- or local registration needed
Video consultations with doctors licensed to treat you in the Dominican Republic.
Online Medical Advice, Anywhere in the Dominican Republic
Finding a doctor abroad can be difficult. Especially when you need to explain your symptoms in a language you are not comfortable speaking.
With Pomodoc, you can speak directly with an English-speaking doctor wherever you are in the Dominican Republic. Discuss your symptoms, ask questions and understand your next steps without leaving your room.
- Consult securely by video
- Avoid unnecessary travel and waiting rooms
- Get clear guidance about your symptoms and treatment
- Access care while travelling or living in the Dominican Republic
Resort Doctor, Private Hospital, or Video?
Care in the Dominican Republic splits three ways, and the right answer depends less on how unwell you feel than on what needs to happen next.
What is available around you
- a resort or hotel doctor, who many properties can call to your room
- private hospitals and clinics, which FCDO describes as offering good standards of care
- public facilities, which FCDO describes as generally limited
- 911 for an ambulance in Santo Domingo, and the tourist police line elsewhere
For anything that needs hands, a scan or admission, one of those is where you are going, and no video call changes that. What they cannot easily tell you in advance is which of them you need.
What a video consultation adds
- a doctor who speaks English, without asking the front desk to find one
- an assessment before you commit to a clinic visit or a hospital
- no travelling, from your room, at whatever hour you are awake
- a clear answer on whether this needs in-person care at all
Pomodoc connects you with an English-speaking doctor by video, licensed to treat you in the Dominican Republic, for €40 per consultation. Fixed price, no surprises.
If the answer is that you need a hospital, you will be told that, and knowing it early is the point rather than a disappointment.
Your consultation runs on Air Doctor's ISO‑certified platform (ISO/IEC 27001 & ISO 27799 for health data). See our security & certifications.
How It Works
An online consultation by video, in three simple steps
Start online
Tell us where you are in the Dominican Republic and what is going on. It is a short form, not an appointment request.
Join by video
See your English-speaking doctor using your phone, tablet or computer.
Get clear guidance
Discuss your symptoms and receive advice about your next steps.
Why Use a Video Doctor?
Explain it in English
Describe your symptoms and ask questions in English, instead of translating them first or hoping the clinic has someone who speaks it.
Get help without leaving your accommodation
Attend your appointment from your hotel, resort, holiday rental or home.
Save time while travelling
Avoid searching for a local clinic or waiting in an unfamiliar healthcare setting.
Find out whether you need a clinic at all
A doctor can tell you whether what you are describing needs an in-person examination, and what to ask for if it does.
Travellers who needed a doctor abroad
I was very happy to find this service
I was very happy to find this service! I was able to get a video visit with a physician promptly and get care.
Excellent doctor
Excellent doctor, very professional and friendly and speaks excellent english
Reliable and efficient
Reliable and efficient, able to provide medical support while you're away from home.
Reviews of Air Doctor, our medical partner, published on Trustpilot.
More About Seeing a Doctor in the Dominican Republic
The system splits into public, private and resort care
FCDO puts it plainly: public medical facilities in the Dominican Republic are generally limited, while private hospitals offer good standards of care although they can be expensive. Most visitors who need in-person care end up in the private system, and in the main tourist areas those hospitals are used to treating international patients.
Resort doctors sit outside both. Many properties can call one to your room, which is convenient and is often the fastest route to being seen. It is also the route where you have least idea in advance what you are agreeing to, so it is worth asking what the visit will involve before you say yes.
Why insurance matters more here than in most places
FCDO advises travellers to the Dominican Republic to hold appropriate travel health insurance and to be able to access funds covering medical treatment and repatriation. That advice is standard. What follows it is not: FCDO states that in some cases, visitors who cannot pay their hospital bills have been stopped from leaving the country until the debt is paid.
That is worth reading once before you travel rather than discovering at a hospital desk. It does not mean avoiding care you need. It does mean that knowing whether you need a hospital, rather than assuming, has a value here that it does not have everywhere.
Pharmacies, and one difference to be careful with
Pharmacies are widely available in the tourist areas. FCDO notes that some medicines normally available only on prescription in the UK can be bought at pharmacies across the Dominican Republic.
That is a description of what is sold, not an invitation. A medicine that needs a prescription at home usually needs one because somebody should be deciding whether you need it, and buying it over a counter in an unfamiliar strength is how a manageable problem becomes a complicated one. If the real question is whether you need the medicine at all, that is a question for a doctor.
Tap water, and the illness that follows from it
FCDO states that tap water in the Dominican Republic is not drinkable. Bottled water is standard everywhere, including in resorts, and the caution extends to ice and to raw food rinsed in tap water.
Stomach upsets are the most common reason travellers here look for a doctor, and they are also the illness a video consultation is most often useful for, because the decision is usually about hydration and warning signs rather than about an examination.
Good things to know.
Can I see an online doctor in the Dominican Republic in English?
Yes. In the main tourist areas many private clinics and hospitals are used to treating international visitors, and FCDO publishes lists of medical providers. What you cannot plan around is who is free when you need them. Pomodoc connects you with an English-speaking doctor by video, licensed to treat you in the Dominican Republic, for €40 per consultation.
Can I have an online consultation with a doctor in the Dominican Republic?
Yes. A Pomodoc online consultation is a video call, a form of telehealth: you speak with a doctor licensed to treat you in the Dominican Republic, in English, from your phone, tablet or computer, for a fixed €40. It suits non-emergency concerns where the decision rests on what you can describe and show on camera. If your symptoms need an examination, a swab or a test, the doctor will tell you so, and where to go.
Should I use the resort doctor or something else?
It depends on what needs to happen. A resort doctor is often the quickest way to be seen in person and is the right call when someone needs examining. A video consultation is the better first step when the question is whether an examination is needed at all, or when you want to understand your symptoms before committing to a visit.
Do I need insurance or local registration to use Pomodoc?
Not for a Pomodoc consultation. You pay €40 per consultation directly, it is a fixed price, and no local registration or insurance is involved. Separately, FCDO tells UK travellers to make sure they have appropriate travel health insurance for the Dominican Republic, because that covers the in-person and hospital care a video consultation cannot.
Is the tap water safe to drink in the Dominican Republic?
No. FCDO states that tap water in the Dominican Republic is not drinkable. Use bottled water, and be aware that the same caution applies to ice and to anything rinsed in tap water rather than only to what comes out of the tap.
Can a doctor prescribe for me in the Dominican Republic by video?
A doctor may issue a prescription when it is clinically appropriate and local rules permit. It is not guaranteed, and some medicines cannot be prescribed remotely at all. Medication you buy at a pharmacy is not included in the €40.
What should I do about a stomach upset at a resort?
Most settle on their own with rest and fluids, and the useful thing is knowing which do not. Our food poisoning guidance sets out the signs that mean you should stop waiting, and a doctor can talk through your own symptoms and tell you whether you need to be seen in person.
How much does a Pomodoc video consultation cost?
€40 is the fixed price of the video consultation with a doctor. It includes the consultation and, where clinically appropriate and local rules permit, a prescription. Medication you buy at a pharmacy, and any in-person care you go on to need, are separate. There is no subscription and no booking fee.
When is a video consultation not the right call?
Not when it is an emergency. A video consultation is for suitable non-emergency concerns: chest pain, difficulty breathing, sudden weakness or confusion, heavy bleeding, or someone who will not wake properly are not. In the Dominican Republic, in a life-threatening emergency call 911 and ask for an ambulance if you are in Santo Domingo; outside Santo Domingo, where FCDO says 911 does not have full coverage, call the tourist police (Politur) on +1 809 200 3500. It is also not the right tool when a doctor needs to examine you, take a swab or run a test — if that is what your symptoms need, the useful outcome of the call is being told so early, and the guide above says which routes are better for that.
Sources
- Dominican Republic travel advice: HealthForeign, Commonwealth and Development Office911 for an ambulance in Santo Domingo, that 911 does not have full coverage across the country, and the tourist police number (+1 809 200 3500) outside Santo Domingo; that public medical facilities are generally limited and private hospitals offer good standards of care although they can be expensive; that visitors unable to pay hospital bills have in some cases been stopped from leaving the country; that some medicines needing a UK prescription are sold at Dominican pharmacies; and that tap water is not drinkable; and the advice to make sure you have appropriate travel health insurance and can access funds for treatment and repatriation.
Sources last checked: . General information, not a diagnosis.
Need an Online Doctor in the Dominican Republic?
Speak to an English-speaking doctor by video and get guidance from wherever you are.
- €40, fixed price
- Licensed in the Dominican Republic
- English-speaking doctors
- Prescriptions where available
Video consultations are for suitable non-emergency medical concerns. In a life-threatening emergency in the Dominican Republic, call 911 in Santo Domingo; outside Santo Domingo, where FCDO says 911 does not have full coverage, call the tourist police (Politur) on +1 809 200 3500, or go to the nearest emergency department. This page is general information, not medical advice about your own situation.