Online doctor, Laos
See an Online Doctor in Laos by Video
A video consultation with an English-speaking doctor, from a guesthouse in Luang Prabang, a room in Vientiane or a bungalow on the Mekong. A fixed €40, in your browser.
Ambulance: 1195 or 030 525 7239. In Vientiane, Vientiane Rescue is 1623.
- €40
- per video consultation
- Under 5 min
- to your doctor options
Video consultations with English-speaking doctors, wherever you are in Laos.
Feeling Unwell in Laos Today?
Yes, you can speak to a doctor online from Laos. For a non-emergency problem you can describe on camera, such as a stomach upset, a sore throat or a skin or eye problem, a Pomodoc video consultation costs €40 and tells you whether you can manage where you are or need to be seen.
Two things change that answer in Laos. A fever after time in an area where malaria is a risk needs prompt in-person medical assessment, not a video call, and FCDO says dengue and malaria are both endemic. And outside Vientiane, FCDO says there are no reliable facilities for a medical emergency, so a serious problem means calling for help early.
- Video from your phone, tablet or laptop
- In English from start to finish
- €40, shown before you book
- From a guesthouse, homestay or riverside bungalow
How Emergency Help Works in Laos
Calling an ambulance in Laos is not like calling one at home. FCDO's guidance is specific, and worth reading before you need it.
What FCDO says
- dial 1195 or 030 525 7239 and ask for an ambulance
- in Vientiane, volunteer ambulances run free: Vientiane Rescue (1623) and the Lao Red Cross
- check that anyone attending an accident wears a Vientiane Rescue or Lao Red Cross uniform, as bogus companies have tried to charge fees
- you may be asked to pay for an ambulance and treatment in advance; keep the receipt for your insurer
If you are referred to a medical facility, FCDO says to contact your insurance company quickly.
Where a video consultation fits
- a non-emergency problem you can describe and show
- deciding whether a long road or river journey to be seen is necessary
- questions about medicines you brought with you
- a doctor's view in English, for a fixed €40
A Pomodoc video consultation is €40, with an English-speaking doctor, wherever you are in Laos.
If you need to be seen in person, the doctor will say so.
Your consultation runs on Air Doctor's ISO‑certified platform (ISO/IEC 27001 & ISO 27799 for health data). See our security & certifications.
How an Online Doctor Consultation Works
Three steps, in your browser
Tell us you are in Laos
Choose Laos and describe what is going on. It is a short form, nothing to download.
Pick your doctor
Your available doctor options reach you in less than 5 minutes. Choose one and join by video at the time you book.
Get clear next steps
Talk it through in English and leave knowing what to do next.
Why See a Doctor Online in Laos?
No Lao needed
Explain your symptoms in English, not through gestures at a counter.
Before the next leg
Vang Vieng, the north or the far south: settle whether you are fit to move on first.
Away from the capital
Where in-person care is far away, a doctor's view by video comes to you.
One known price
€40 per consultation. No subscription and no booking fee.
Travellers who needed a doctor abroad
I was very happy to find this service
I was very happy to find this service! I was able to get a video visit with a physician promptly and get care.
Excellent doctor
Excellent doctor, very professional and friendly and speaks excellent english
Reliable and efficient
Reliable and efficient, able to provide medical support while you're away from home.
Reviews of Air Doctor, our medical partner, published on Trustpilot.
More About Online Doctors in Laos
Outside Vientiane, plan for distance
FCDO says medical care in Laos can be basic, that outside the capital there are no reliable facilities to deal with medical emergencies, and that medical evacuation is difficult to organise and very expensive. Its advice is adequate travel health insurance and accessible funds for treatment and repatriation.
That is the case for deciding early. A video consultation can help with the question of whether a problem needs the journey to in-person care; it is not a substitute for that care when it does.
Fever after possible malaria exposure needs prompt in-person assessment
FCDO says the rainy season brings an increase in dengue cases, and that dengue and malaria are endemic in Laos.
TravelHealthPro says anyone with a fever after travel to a malaria risk area should be evaluated urgently for malaria. If you develop a fever after spending time in an area where malaria is a risk, seek prompt in-person medical assessment rather than relying on a video consultation.
Cattle and buffalo in the south
FCDO reports anthrax in cattle and buffalo near the tourist areas of 4,000 Islands, Pakse and the Bolaven Plateau. Its advice is to avoid contact with cattle and buffalo, make sure meat is thoroughly cooked, and seek medical attention if you are exposed to infected animals or show symptoms.
Medicines
FCDO says international clinics, large hospitals and larger pharmacies in Laos can supply most prescription medication, and that this may be more difficult in remoter areas. Bring what you need for the whole trip.
Good things to know.
Can I see an online doctor while travelling in Laos?
Yes. Pomodoc offers €40 video consultations with English-speaking doctors that you join in your browser from wherever you are staying in Laos, for non-emergency problems you can describe on camera.
What is the ambulance number in Laos?
FCDO gives 1195 or 030 525 7239. In Vientiane, free volunteer ambulances are run by Vientiane Rescue (1623) and the Lao Red Cross. FCDO warns that bogus companies have attended accidents and tried to charge fees, so check for a Vientiane Rescue or Lao Red Cross uniform.
Do I have to pay for medical treatment in advance in Laos?
You may be. FCDO says you may be asked to pay for an ambulance and any treatment in advance, and to keep a receipt for your insurance claim.
Can an online doctor help with a fever in Laos?
Not if the fever follows time in an area where malaria is a risk. FCDO says malaria is endemic in Laos, and TravelHealthPro says a fever after travel to a malaria risk area should be evaluated urgently. Seek prompt in-person medical assessment.
How much does an online doctor in Laos cost?
€40 per video consultation, fixed. There is no subscription and no booking fee. Medication and any in-person care you go on to need are separate.
How does an online consultation in Laos work?
You choose Laos and describe your symptoms in a short form in your browser. Your available doctor options reach you in less than 5 minutes. You pick one, join by video at the time you book, and leave with clear next steps.
Do I need an app?
No. The consultation runs in your phone or laptop browser. There is nothing to download.
Sources
- Laos travel advice: HealthForeign, Commonwealth and Development OfficeAmbulance numbers 1195 and 030 525 7239; free volunteer ambulances in Vientiane (Vientiane Rescue 1623, Lao Red Cross); the bogus-company warning; contacting your insurer if referred; that dengue rises in the rainy season and dengue and malaria are endemic; anthrax in cattle and buffalo near 4,000 Islands, Pakse and the Bolaven Plateau with the advice to avoid contact, cook meat thoroughly and seek attention if exposed; that larger pharmacies supply most prescription medication and remoter areas less; that care can be basic, there are no reliable emergency facilities outside the capital, evacuation is difficult and very expensive; insurance and accessible funds; advance payment and receipts.
- MalariaTravelHealthPro (UK Health Security Agency, NaTHNaC)That anyone with fever and a history of travel to a malaria risk area should be evaluated urgently for malaria.
Sources last checked: . General information, not a diagnosis.
Need an Online Doctor in Laos?
See a doctor by video, in English, from wherever you are staying.
- €40, fixed price
- Video consultation
- In English
- Nothing to download
- Prescriptions where available
Video consultations are for suitable non-emergency medical concerns. In a life-threatening emergency in Laos, dial 1195 or 030 525 7239 and ask for an ambulance. This page is general information, not medical advice about your own situation.