Online doctor, Rwanda
See an Online Doctor in Rwanda by Video
Kigali, the volcanoes or Lake Kivu: wherever your trip takes you, a Pomodoc video consultation with an English-speaking doctor is a fixed €40, in your browser.
In an emergency in Rwanda, call 112 and ask for an ambulance.
- €40
- per video consultation
- Under 5 min
- to your doctor options
Video consultations with English-speaking doctors, wherever you are in Rwanda.
Feeling Unwell in Rwanda Today?
If you are in Rwanda with a non-emergency problem you can show or describe on camera, a Pomodoc video consultation is a practical first step: €40, in English, and you come away knowing whether rest, a pharmacy or in-person care is next.
Rwanda is a high-risk malaria country, according to TravelHealthPro, which says anyone with a fever after travel to a malaria risk area should be evaluated urgently. If you develop a fever after spending time in an area where malaria is a risk, seek prompt in-person medical assessment rather than relying on a video consultation. For an emergency, call 112.
- Video from your phone, tablet or laptop
- An English-speaking doctor
- €40, shown before you book
- From a Kigali hotel or a lodge near the parks
Limited Facilities, and What That Means for You
FCDO is direct about care in Rwanda: facilities are limited, and a serious accident or illness can mean leaving the country for treatment.
What FCDO says
- only limited medical facilities are available in Rwanda
- after a serious accident or illness you may need an air ambulance to Kenya or South Africa
- call 112 and ask for an ambulance in an emergency
FCDO's advice is to check that your travel insurance covers local treatment and unexpected medical evacuation.
What a video consultation is for
- everyday problems: a stomach upset, a sore throat, a rash or an eye problem
- a doctor's view in English before deciding to travel for care
- questions about medicines you brought with you
- €40, known before you book
A Pomodoc video consultation is €40, with an English-speaking doctor, wherever you are in Rwanda.
If it is more than a video consultation can handle, the doctor will say so.
Your consultation runs on Air Doctor's ISO‑certified platform (ISO/IEC 27001 & ISO 27799 for health data). See our security & certifications.
How an Online Doctor Consultation Works
Three steps, in your browser
Tell us you are in Rwanda
Choose Rwanda and describe what is going on. It is a short form, nothing to download.
Pick your doctor
Your available doctor options reach you in less than 5 minutes. Choose one and join by video at the time you book.
Get clear next steps
Talk it through in English and leave knowing what to do next.
Why See a Doctor Online in Rwanda?
Near the parks
From a lodge near Volcanoes, Nyungwe or Akagera, a doctor's view without the drive to Kigali.
Telemedicine, simply
A video call with a doctor in your browser, with nothing to install.
In English
Talk it through in English, start to finish.
A fixed €40
No subscription and no booking fee.
Travellers who needed a doctor abroad
I was very happy to find this service
I was very happy to find this service! I was able to get a video visit with a physician promptly and get care.
Excellent doctor
Excellent doctor, very professional and friendly and speaks excellent english
Reliable and efficient
Reliable and efficient, able to provide medical support while you're away from home.
Reviews of Air Doctor, our medical partner, published on Trustpilot.
More About Online Doctors in Rwanda
Medical evacuation and insurance
FCDO says only limited medical facilities are available in Rwanda, and that after a serious accident or illness you may need to be evacuated by air ambulance to Kenya or South Africa. Check that your travel insurance covers local treatment and unexpected medical evacuation.
A Pomodoc consultation is a fixed €40 for the video consultation. It is not insurance and does not replace it.
Altitude
FCDO notes that altitude sickness is a risk in parts of Rwanda and points to TravelHealthPro's guidance.
Good things to know.
Can I see an online doctor while visiting Rwanda?
Yes. Pomodoc offers €40 video consultations with English-speaking doctors that you join in your browser from anywhere in Rwanda, for non-emergency problems you can describe on camera.
Is telemedicine available to visitors in Rwanda?
Yes. A Pomodoc online consultation is a form of telemedicine: a video call with a doctor, in English, from your phone or laptop, with no local registration.
What is the emergency number in Rwanda?
FCDO's advice is to call 112 and ask for an ambulance.
What happens if I am seriously ill in Rwanda?
FCDO says only limited medical facilities are available and that you may need to be evacuated by air ambulance to Kenya or South Africa, so insurance covering medical evacuation matters. A video consultation is not the route for an emergency.
How much does an online doctor in Rwanda cost?
€40 per video consultation, fixed. There is no subscription and no booking fee. Medication and any in-person care you go on to need are separate.
How does an online consultation in Rwanda work?
You choose Rwanda and describe your symptoms in a short form in your browser. Your available doctor options reach you in less than 5 minutes. You pick one, join by video at the time you book, and leave with clear next steps.
Do I need an app?
No. The consultation runs in your phone or laptop browser. There is nothing to download.
Sources
- Rwanda travel advice: HealthForeign, Commonwealth and Development Office112 for an ambulance; contacting your insurer if referred; insurance for local treatment or unexpected medical evacuation; altitude sickness in parts of Rwanda; only limited medical facilities; possible air ambulance evacuation to Kenya or South Africa.
- Rwanda: country informationTravelHealthPro (UK Health Security Agency, NaTHNaC)That there is a high risk of malaria in Rwanda.
- MalariaTravelHealthPro (UK Health Security Agency, NaTHNaC)That anyone with fever and a history of travel to a malaria risk area should be evaluated urgently for malaria.
Sources last checked: . General information, not a diagnosis.
Need an Online Doctor in Rwanda?
See a doctor by video, in English, from Kigali or the parks.
- €40, fixed price
- Video consultation
- In English
- Nothing to download
- Prescriptions where available
Video consultations are for suitable non-emergency medical concerns. In a life-threatening emergency in Rwanda, call 112 and ask for an ambulance. This page is general information, not medical advice about your own situation.