Online doctor, Mongolia
See an Online Doctor in Mongolia by Video
Out on the steppe, the nearest doctor can be a long drive away. With a signal, a Pomodoc video consultation with an English-speaking doctor is not: a fixed €40, in your browser.
In an emergency in Mongolia, call 103 and ask for an ambulance.
- €40
- per video consultation
- Under 5 min
- to your doctor options
Video consultations with English-speaking doctors, wherever you have a signal in Mongolia.
Feeling Unwell in Mongolia Today?
Call 103 for an ambulance if it is an emergency. If it is not, and you can describe what is happening on camera, a Pomodoc video consultation in English costs €40 and can tell you whether this can be managed where you are or needs the journey to in-person care.
In Mongolia that journey is the real question. FCDO says that in a remote part of the country it may be a long way to the nearest medical facility, that outside Ulaanbaatar the standard of care is limited, and that doctors may not speak English.
- Video from your phone, tablet or laptop
- A doctor who speaks English
- €40, shown before you book
- Anywhere you have a mobile signal
What Getting Care Looks Like in Mongolia
Two facts from FCDO shape every medical decision on a Mongolian trip: how far care can be, and how it is paid for.
What FCDO says about local care
- there is no reciprocal healthcare agreement between the UK and Mongolia, so healthcare is not free
- at hospitals you will have to pay 80% of the treatment cost in advance
- outside Ulaanbaatar care is limited and doctors may not speak English
- insurance should cover full medical expenses and an air ambulance home
If you are referred to a medical facility, FCDO says to contact your insurance company quickly.
Where a video consultation fits
- a doctor's view before you commit to a long drive
- a non-emergency problem you can describe and show
- the conversation in English, wherever you are
- €40, known before you book
A Pomodoc video consultation is €40, with an English-speaking doctor, from anywhere in Mongolia with a signal.
When the answer is to go and be seen, the doctor will tell you plainly.
Your consultation runs on Air Doctor's ISO‑certified platform (ISO/IEC 27001 & ISO 27799 for health data). See our security & certifications.
How an Online Doctor Consultation Works
Three steps, in your browser
Tell us you are in Mongolia
Choose Mongolia and describe what is going on. It is a short form, nothing to download.
Pick your doctor
Your available doctor options reach you in less than 5 minutes. Choose one and join by video at the time you book.
Get clear next steps
Talk it through in English and leave knowing what to do next.
Why See a Doctor Online in Mongolia?
Before the long drive
Find out whether the trip back to a town is necessary before you make it.
No Mongolian needed
Explain what is wrong in English, not through a phrasebook.
One known price
€40 per consultation, fixed. No subscription and no booking fee.
City or countryside
From an Ulaanbaatar apartment or a ger camp, if you have a signal.
Travellers who needed a doctor abroad
I was very happy to find this service
I was very happy to find this service! I was able to get a video visit with a physician promptly and get care.
Excellent doctor
Excellent doctor, very professional and friendly and speaks excellent english
Reliable and efficient
Reliable and efficient, able to provide medical support while you're away from home.
Reviews of Air Doctor, our medical partner, published on Trustpilot.
More About Online Doctors in Mongolia
Bring your own medicines
FCDO advises bringing prescription medication and a first aid kit with you, because medical products in Mongolian pharmacies are mainly from China and Russia and you may not easily recognise what you need.
A doctor by video can talk through the medicines you have with you, in English.
Ulaanbaatar's winter air
FCDO says the high levels of air pollution in Ulaanbaatar, especially in winter, may aggravate bronchial, sinus or asthma conditions, and that children, older people and anyone with an existing condition may be especially affected. It suggests checking the city's real-time air quality index.
Altitude
FCDO notes that altitude sickness is a risk in parts of Mongolia and points to TravelHealthPro's guidance.
Paying for care, and what insurance should cover
FCDO says there is no reciprocal healthcare agreement between the UK and Mongolia, and that at hospitals you will have to pay 80% of the treatment cost in advance. It advises access to funds and insurance covering full medical expenses, an air ambulance home, repatriation in the event of a death, and bringing your family home if one of you is seriously ill or injured.
A Pomodoc consultation is a fixed €40 for the video consultation. It is not insurance.
Good things to know.
What is the emergency medical number in Mongolia?
103. FCDO's advice is to call 103 and ask for an ambulance.
Can I see an online doctor while travelling in Mongolia?
Yes, wherever you have a mobile or internet signal. Pomodoc offers €40 video consultations with English-speaking doctors for non-emergency problems you can describe on camera.
Is healthcare free for visitors in Mongolia?
Not for UK visitors. FCDO says there is no reciprocal healthcare agreement between the UK and Mongolia, so you cannot get free healthcare there, and hospitals require 80% of the treatment cost in advance.
Will local doctors speak English outside Ulaanbaatar?
They may not. FCDO says that outside Ulaanbaatar the standard of healthcare is limited and doctors may not speak English. A Pomodoc video consultation is in English wherever you are.
How much does an online doctor in Mongolia cost?
€40 per video consultation, fixed. There is no subscription and no booking fee. Medication and any in-person care you go on to need are separate.
How does an online consultation in Mongolia work?
You choose Mongolia and describe your symptoms in a short form in your browser. Your available doctor options reach you in less than 5 minutes. You pick one, join by video at the time you book, and leave with clear next steps.
Do I need an app?
No. The consultation runs in your phone or laptop browser. There is nothing to download.
Sources
- Mongolia travel advice: HealthForeign, Commonwealth and Development Office103 for an ambulance; contacting your insurer if referred; altitude sickness in parts of Mongolia; Ulaanbaatar winter air pollution and who may be affected; bringing prescription medication and a first aid kit because pharmacy products are mainly from China and Russia; no UK reciprocal healthcare agreement and no free healthcare; long journeys from remote areas; limited care and doctors who may not speak English outside Ulaanbaatar; 80% of treatment cost in advance at hospitals; what insurance should cover.
Sources last checked: . General information, not a diagnosis.
Need an Online Doctor in Mongolia?
See a doctor by video, in English, in the city or the countryside.
- €40, fixed price
- Video consultation
- In English
- Nothing to download
- Prescriptions where available
Video consultations are for suitable non-emergency medical concerns. In a life-threatening emergency in Mongolia, call 103 and ask for an ambulance. This page is general information, not medical advice about your own situation.