Online doctor, Serbia
See an Online Doctor in Serbia by Video
Speak with an English-speaking doctor by video from your hotel, apartment or festival campsite in Serbia, for a fixed €40. It runs in your browser: no app, no local registration, no paperwork.
Belgrade, Novi Sad, Niš or Zlatibor. In an emergency, dial 194.
- €40
- per video consultation
- Under 5 min
- to your doctor options

Video consultations with English-speaking doctors, wherever you are in Serbia.
Feeling Unwell in Serbia Today?
For a non-emergency problem in Serbia, a practical first step is often a doctor's opinion rather than a visit. Pomodoc offers €40 video consultations with English-speaking doctors, with no documents to show and nothing to register. If you need an examination or a test, the doctor will say so.
The two routes are arranged differently for UK visitors. FCDO says the UK–Serbia agreement entitles you to free emergency treatment, and that you may need to pay cash for non-emergency treatment. In an emergency, dial 194.
- By video from your phone, tablet or laptop
- The whole consultation in English
- A fixed €40, shown before you start
- No passport or certificate to show
Emergency Cover, or an Online Consultation?
The UK has a reciprocal healthcare agreement with Serbia, but it is narrower than many visitors expect, and it comes with paperwork.
To get free emergency treatment, FCDO says you must show
- a British passport
- your hotel documents, or evidence of registration with the local police if you are not staying in a hotel
- a certificate confirming entitlement to benefit under the UK Social Security Acts, from HM Revenue & Customs before you travel
FCDO adds that you may need to pay cash for non-emergency treatment or treatment not covered by the agreement, so make sure you can access money. If you are referred to a medical facility, contact your insurance or medical assistance company quickly.
What a Pomodoc consultation is
- a video call for a cold, sore throat, stomach upset or urinary symptom
- an English-speaking doctor, whatever your nationality
- €40, fixed, with nothing to show or register
- advice on whether in-person care is needed
A Pomodoc consultation is a fixed €40 with an English-speaking doctor, from wherever you are staying in Serbia.
Need an examination or a test? The doctor will tell you.
Your consultation runs on Air Doctor's ISO‑certified platform (ISO/IEC 27001 & ISO 27799 for health data). See our security & certifications.
How an Online Doctor Consultation Works
Three steps, in your browser
Tell us you are in Serbia
Choose Serbia and describe what is going on. It is a short form, nothing to download.
Pick your doctor
Your available doctor options reach you in less than 5 minutes. Choose one and join by video at the time you book.
Get clear next steps
Talk it through in English and leave knowing what to do next.
Why See a Doctor Online in Serbia?
Cyrillic or Latin, it does not matter
Serbian is written in two alphabets. Your consultation is in English.
Nothing to show
No passport, certificate or proof of address. A short form and a video call.
Between festival days
From a Novi Sad campsite or a Belgrade apartment, without losing the day.
One fixed price
€40 per consultation, fixed. No subscription and no booking fee.
Travellers who needed a doctor abroad
I was very happy to find this service
I was very happy to find this service! I was able to get a video visit with a physician promptly and get care.
Excellent doctor
Excellent doctor, very professional and friendly and speaks excellent english
Reliable and efficient
Reliable and efficient, able to provide medical support while you're away from home.
Reviews of Air Doctor, our medical partner, published on Trustpilot.
More About Online Doctors in Serbia
City breaks, festivals and longer stays
Visitors to Serbia are often in Belgrade for a long weekend, in Novi Sad for a festival, or staying for weeks as remote workers. The problems that come up are ordinary ones: a sore throat, a cold that will not shift, a stomach upset, an ear, eye or urinary symptom.
Those are the cases a video consultation is built for, from wherever you are staying.
What the UK reciprocal agreement covers
FCDO says the UK has a reciprocal healthcare agreement with Serbia and that you are entitled to free emergency treatment. To get it you must show a British passport; your hotel documents, or evidence of registration with the local police if you are not staying in a hotel; and a certificate confirming entitlement to benefit under the UK Social Security Acts, which you can get from HM Revenue & Customs before you travel.
You may need to pay cash for non-emergency treatment or treatment that is not covered under the agreement. FCDO also advises travel insurance for local treatment and unexpected medical evacuation.
Visiting on a non-UK passport
The agreement above is between the UK and Serbia. If you are travelling on another passport, check your own government's travel advice for Serbia. A Pomodoc consultation works the same whatever your nationality.
Good things to know.
Can I see an online doctor in Serbia as a visitor?
Yes. Pomodoc is an online doctor service for travellers: a video consultation in English while you are in Serbia, for €40, whatever your nationality and with no paperwork.
I feel unwell in Serbia today. What should I do?
Dial 194 if it is an emergency; UK visitors are entitled to free emergency treatment with the documents FCDO lists. For a non-emergency problem you can describe on camera, a €40 video consultation in English is a practical first step, with nothing to show or register.
What documents do UK visitors need for free emergency treatment in Serbia?
FCDO says you must show a British passport; your hotel documents, or evidence of registration with the local police if you are not staying in a hotel; and a certificate confirming entitlement to benefit under the UK Social Security Acts, available from HM Revenue & Customs before you travel.
Will I pay for non-emergency treatment in Serbia?
You may. FCDO says you may need to pay cash for non-emergency treatment or treatment not covered under the UK–Serbia agreement, and advises making sure you can access money.
How much does an online doctor in Serbia cost?
€40 per video consultation, fixed. There is no subscription and no booking fee. Medication and any in-person care you go on to need are separate.
How does an online consultation in Serbia work?
You choose Serbia and describe your symptoms in a short form in your browser. Your available doctor options reach you in less than 5 minutes. You pick one, join by video at the time you book, and leave with clear next steps.
Do I need an app?
No. The consultation runs in your phone or laptop browser. There is nothing to download.
Sources
- Serbia travel advice: HealthForeign, Commonwealth and Development OfficeDial 194 and ask for an ambulance; that the UK has a reciprocal healthcare agreement with Serbia giving free emergency treatment; the documents needed (a British passport; hotel documents, or evidence of registration with the local police if not staying in a hotel; a certificate confirming entitlement to benefit under the UK Social Security Acts, from HM Revenue & Customs before travel); that you can contact the British Embassy for assistance; that travellers referred to a medical facility should contact their insurance or medical assistance company quickly; that cash may be needed for non-emergency or non-covered treatment; that travel insurance should cover treatment and evacuation; and that FCDO keeps a list of providers where some staff speak English.
Sources last checked: . General information, not a diagnosis.

Need an Online Doctor in Serbia?
See a doctor by video, in English, with no paperwork.
- €40, fixed price
- Video consultation
- In English
- Nothing to download
- Prescriptions where available
Video consultations are for suitable non-emergency medical concerns. In a life-threatening emergency in Serbia, dial 194 and ask for an ambulance. This page is general information, not medical advice about your own situation.